Team Workspaces
Manage multiple brands, clients, and teams under one account with per-workspace billing, permissions, and reporting.
Team Workspaces in detail
An account administrator creates workspaces from the organisation settings panel. Each workspace is configured with a name, description, default brand, and access permissions. Users are invited to specific workspaces with role assignments: admin (full control), editor (can modify data and settings), viewer (read-only access), or custom roles defined by the administrator.
Workspace data is fully isolated. Brands, query banks, audit results, mention data, action plans, and reports in one workspace are invisible to users in another workspace unless they have explicit cross-workspace access. This isolation is important for agencies where client data confidentiality is non-negotiable.
The organisation dashboard provides administrators with a cross-workspace overview: total brands monitored, aggregate Share of Model trends, workspace-level health scores, and billing summaries. Administrators can drill into any workspace without switching contexts. For agencies, the organisation dashboard functions as a portfolio view that shows the health and progress of every client engagement at a glance.
Why Team Workspaces matters
Organise brands, clients, or regions into isolated workspaces with independent data and settings
Assign per-workspace roles so users see only what they need
Apply workspace-specific white-label branding to reports and dashboards
Track portfolio-level metrics from the cross-workspace organisation dashboard
Configure per-workspace billing for transparent client cost attribution
Scale from a single brand to dozens without reorganising the account
When to use Team Workspaces
Team Workspaces FAQ
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